Privacy Policy for Pualam Putt
Pualam Putt is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when interacting with our online platform and services, specializing in custom woven golf accessories and textile services.
1. Information We Collect
We collect various types of information from and about users of our online platform, including:
- Personal Identifiable Information (PII): This includes information you voluntarily provide to us when you inquire about our services, place an order, or communicate with us. This may include your name, shipping address, billing address, email address, phone number, and payment information (processed securely by third-party payment processors).
- Order Details: Information related to your custom golf club headcover, bespoke golf bag, embroidered golf apparel, woven golf towels, golf shoe bag, or textile repair orders, including design specifications and preferences.
- Communication Data: Records of any correspondence between you and Pualam Putt, including emails, messages through our online platform, and phone call details.
- Technical Data: Automatically collected information when you visit our online platform, such as your IP address, browser type, operating system, referring URLs, and pages viewed. This data helps us understand how our online platform is used and improve its functionality.
- Usage Data: Information about how you use our online platform, products, and services, such as access times, duration of visits, and navigation paths.
2. How We Use Your Information
Pualam Putt uses the collected information for various purposes, including:
- Service Provision: To process your orders for custom golf club headcovers, bespoke golf bags, embroidered golf apparel, woven golf towels, golf shoe bags, textile repairs and restoration, and corporate branding on golf textiles. This includes production, customization, and delivery.
- Communication: To communicate with you about your orders, inquiries, services, and provide customer support.
- Improvement of Services: To analyze how our online platform and services are used, conduct research, and develop new features, products, and services.
- Marketing: With your consent, to send you promotional materials, newsletters, updates on new products, or special offers related to Pualam Putt. You can opt-out of these communications at any time.
- Security and Fraud Prevention: To maintain the security of our online platform and protect against fraudulent transactions or unauthorized access.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Disclosure of Your Information
Pualam Putt may share your information with:
- Service Providers: Third-party vendors and service providers who perform services on our behalf, such as payment processing, shipping, online platform hosting, data analysis, and marketing assistance. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Legal Requirements: When required to do so by law, court order, or governmental regulation, or if we believe such action is necessary to comply with legal obligations, protect our rights or property, or ensure the safety of our users or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
- Consent: With your explicit consent, we may share your information for other specified purposes.
4. Data Security
Pualam Putt implements appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or destruction. We regularly review our security procedures to consider new technologies and methods. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal information is no longer needed, we will securely dispose of it.
6. Your Data Protection Rights
Depending on your location, particularly if you are in the European Union (EU) or other regions with comprehensive data protection laws, you may have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.
7. Cookies and Tracking Technologies
Our online platform may use cookies and similar tracking technologies to enhance your browsing experience, analyze online platform traffic, and personalize content. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our online platform may become inaccessible or not function properly.
8. Third-Party Links
Our online platform may contain links to third-party websites, products, or services. This Privacy Policy does not apply to the practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal identifiable information from children under 18. If we become aware that we have collected personal data from a child under 18 without parental consent, we will take steps to remove that information from our servers.
10. Changes to This Privacy Policy
Pualam Putt reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Pualam Putt
18 Maxwell Road, #09-08 Maxwell House, Singapore, Singapore, 069115